Privacy Policy

Effective Date: 06/02/2025

Happy Dog Pittsburgh ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you interact with us through our website, text/SMS communications, email, and phone calls.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, mailing address, and other contact details.
  • Website Usage Data: IP address, browser type, pages visited, and other analytics data.
  • Communication Records: Records of phone calls, emails, text/SMS messages, and any other direct interactions with us.

2. How We Use Your Information

We use the information collected to:

  • Provide, operate, and improve our services.
  • Communicate with you through email, text/SMS, and phone calls regarding our services, promotions, and updates.
  • Respond to your inquiries and provide customer support.
  • Ensure compliance with legal and regulatory obligations.

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

  • Service Providers: We may share data with trusted third-party vendors who assist in operating our business, such as email and SMS service providers, only to the extent necessary to perform their services.
  • Legal Compliance: If required by law, court order, or to protect our legal rights, we may disclose your information.
  • Business Transfers: In the event of a business sale, merger, or acquisition, your information may be transferred as part of that transaction.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your Choices and Rights

  • Opt-Out of Communications: You can opt out of marketing emails and text messages at any time by following the instructions provided in the communication.
  • Access & Update Information: You may request access to or corrections of your personal data by contacting us.
  • Do Not Track Signals: Our website does not respond to Do Not Track (DNT) signals.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no transmission over the internet or electronic storage is completely secure.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

By using our website, signing up for text messages, or communicating with us via email or phone, you agree to the terms outlined in this Privacy Policy.